I live for the fuzzy front end of design problems. There is nothing I enjoy more than making sense out of ambiguity.

I am currently a Design Lead in IBM’s Cloud Data and AI organization. Previously, I was a Design Researcher at IBM for 3 years where I learned how to ensure the users’ voice is heard while we designed our enterprise level applications. I spent my first 1.5 years at IBM as a UX Designer working on IBM's Application Performance Monitoring products. Before IBM I graduated with a degree in Industrial Design due to my passion for cars and car design. My time at the Savannah College of Art and Design also introduced me to Service Design which inspired me to think holistically in everything I do. 

 

Starting in December of 2018 I took over as design lead of IBM Cloud Pak Experiences. The team was included 3 UX Designers, a Visual Designer, 2 Front End Developers and help from a part time Content Designer and Researcher. It has gone through multiple iterations but we went live with a major redesign in early 2019. We have now transitioned into a new project to provide guidance for all of the Cloud data and AI organization product teams which includes over 200+ products.

 

As part of the Hybrid Cloud Design Research team I have been able to expand my research toolkit more than I could have even hoped for. Before joining the team the majority of my research experience was based in qualitative research, but the quantitative research that I have been able to conduct has been hugely influential. So far I have been able to conduct studies with 300+ participants with various techniques. Here are a few examples (Edited for Intellectual property reasons)...

 
 

I attended the Savannah College of Art and Design from 2009-2013 studying Industrial Design and Service Design.